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Royal Devon University Healthcare NHS Foundation Trust.
Royal Devon University Healthcare NHS Foundation Trust.

Wednesday 3 January 2024

STAFF UPDATE

IN THIS EDITION

Key Updates

OPEL 4 pressures and industrial action preparations: information and actions
A New Year message from Paul Roberts, Interim CEO

Other news

Catch up on the clinical strategy webinar

Thank you: Natasha Charman

Care Opinion feedback: "Fabulous nurses"

Noticeboard

Joint report on emergency departments published

Update on two keye Peninsula services

Eastern services catering changes in January

Trans and non-binary patient guidelines now available

Wellbeing support

Key Updates.

OPEL 4 pressures and industrial action preparations: information and actions

Happy New Year and thank you so much to all of you who have gone above and beyond during the festive period.


As expected we are facing a pressurised start to 2024. We are in OPEL 4 across our services and today sees the start of industrial action by junior doctors which began at 7am today and runs until 7am on Tuesday 9 January, making it the longest strike period that the NHS has faced in the last year.


We have robust plans in place and are massively grateful for your constant efforts, the level-headed and supportive approach through this exceptionally-pressurised period.


More information about our plans to provide safe cover during industrial action, including FAQs, can be found here.


The full text of this message with actions and information on OPEL 4, maintaining patient flow and health and wellbeing support can be found here on HUB.

A New Year message from Paul Roberts, Interim CEO

Happy New year, I hope that 2024 brings you peace, happiness and prosperity.


For me, the new year is a time to take stock, to look back on last year, but more importantly it brings a fresh perspective, a sense of energy and hope for the year ahead.

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Of course, the first month of the year, January, is named after Janus, Roman God of doorways, passages and transitions, and signals the transition, the passage, from one year to another – an appropriate metaphor for us as later this month I step down and welcome our new CEO, Sam Higginson, who starts on Monday 22 January.


During 2023 you have worked incredibly hard to recover services and reduce waiting times. We have also started to see the first glimmer of improvement in recovering our finances.


Clearly, we start 2024 with significant challenges to face, but despite this, I feel that we have lots of be hopeful about at Royal Devon for the new year. 


I have worked in the NHS for 36 years and I never ceased to be amazed by what we can achieve by team work. In my short time with the Royal Devon I have been impressed with the mutual support and collective effort I have witnessed.

So, thank you and here’s to 2024 and all that we will achieve.


Click here to read the full version of this message on HUB

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Catch up on the clinical strategy webinar

At the end of last year we held a series of events and a webinar to discuss our five-year clinical strategy. The webinar is now available to watch here


You can find out more about the clinical strategy by exploring the interactive here.

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Thank you: Natasha Charman

Today's thank you comes from Becky Haynes, Emergency Preparedness, Resilience and Response Officer, Northern services. She says: " I would like to send a massive ‘Thanks you’ to Tash (Natasha Charman) at the end of her Project SEARCH intern placement with the EPRR Team.


"Tash’s placement with the team began in the middle of October 2023 with the aim of helping us transfer the department and service business continuity plans onto a new template to ensure conformity across the North and East sites. 

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"The process of transferring the data from the old template to the new is more than a copy-and-paste exercise. Tash has been able to analyse the department activities and now has an understanding of what the departments and services do, and the impact to the Trust if there is disruption to the service. Tash picked up this task really quickly and has exceeded our expectations with the number of plans that have been transferred.


"Thanks also needs to go to Ella Joslin, the EPRR admin officer who attended the Project Search Mentor training and has been providing Tash with weekly feedback and targets, and to the Digital Team for providing Tash with IT equipment at short notice."

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Care Opinion feedback: "Fabulous nurses"

Well done to the Gastroenterology team at NDDH for this great feedback on Care Opinion: "I was recently admitted to NDDH and I would like the following to be put on record please:

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"I was admitted to KG5 ward very seriously ill. I was predominantly in the wonderful care of nurse Emily and her two colleagues. I cannot express enough how professional and supportive this nurse was towards me whilst I was in a really poor state of health and very vulnerable at this time.


"Nurse Emily was not only kind but she went out of her way to make sure I was heard and she did her best to make me comfortable whilst in this state. She was so professional, not forgetting anything that I needed and ensuring that when she handed over to the night staff everything was taken care of with no fault at all."


See the full feedback here

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Joint report on emergency departments published

A new joint report from NHS Devon and Healthwatch Devon, Plymouth and Torbay has found 98% of people are aware of alternative services to emergency departments (ED).

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The report shows the findings from engagement undertaken earlier this year with patients in the four EDs across Devon about their journey to ED.


Please see HUB for more.

Updates on two key Peninsula services

The PenRAD Imaging Network brings together four trusts in Devon, Cornwall and the Isles of Scilly, with the aim of improving imaging services. You can find out more in their latest newsletter, including updates on cross-site image sharing and reporting, workforce planning, and how the region is getting a funding boost to detect chest lung nodules with artificial intelligence. Read the newsletter


Covering the same geographical area is the Peninsula Pathology Network  Find out more about the network in their latest newsletter, including service reviews in cellular pathology and microbiology, digital improvements, and meet two of the network’s four new Training Educators. Read the newsletter

Eastern services catering changes in January

From today, Wednesday 3 January the price of food and drink in our Trust-managed restaurants and cafés across our Eastern services will be increasing in order to keep pace with inflation.


We have managed to keep our food prices as low as we can for as long as we can, but as has been widely reported, food costs have risen significantly over the past two years. Our partners, Sodexo, have previously increased prices in our Northern services outlets.


Please see HUB for full details

Trans and non-binary patient guidelines now available

The trans and non-binary patient care guidelines are now published on the policies HUB. You can read them on the policies page on HUB


There is also a guide for staff and managers, entitled 'A Transgender Workplace', available here.

Wellbeing support

For information about resources to support your wellbeing, please go to the our Health and Wellbeing pages

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This information contained within this update is for our colleagues and is not for onward sharing, unless otherwise specified in individual articles


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