Good afternoon,
I am happy to report that the project to upgrade Gatwick Airport station is almost complete, with the newly upgraded station set to fully open to passengers on Tuesday 21 November.
This upgrade will transform the journey from train to plane and give passengers travelling between Brighton and London easier, faster and more reliable journeys. The upgrades will also keep trains running on time by removing the congestion and queuing on platforms that often cause delays to train services.
A bigger, better and brighter station with a new second concourse and airport entrance will double the space for the millions of passengers that use the station each year.
Eight new escalators and five new lifts will provide a step change for accessibility. The new lifts and escalators, along with four new stairways and widened platforms, will help passengers move between the train station and the airport more quickly and easily.
Passengers travelling on the Brighton Main Line are already seeing the benefits of the project thanks to track upgrades that have helped reduce journey times between Brighton and London to one hour on some services.
The existing station concourse is also bigger and better than ever before, with new customer information systems, more ticket gates and a dedicated passenger assistance point to enhance the passenger experience.
The new concourse will act as the new entrance for people accessing the airport terminal, while the existing concourse will be for people exiting. The existing station concourse, station footbridges and the South Terminal linkspan have been refurbished and reconfigured to provide a seamless one-way system to the airport from the train station.
The project started back in 2020, so the completion some three years later shows the size and scope of this exciting upgrade. The project has been challenging at times, with the pandemic proving to be particularly testing, but we are proud of the hard work that has been carried out by the project teams and the results of these efforts.
In the time that the works have been taking place, the scope of the upgrade has been improved, with extra security features and track renewals incorporated to the original plans to increase the benefit that these works provide. Passengers will benefit from these works without having to visit the station or airport at all, with journey times reduced on the Brighton Main Line thanks to these upgrades.
We would like to thank passengers for their patience and understanding while work has been taking place at the station. We would also like to thank the many work teams and contractors who have helped to deliver such an exciting project.
Kind regards,
Harry Stevenson Public Affairs Manager
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