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Hello and welcome! We know you're busy with the end of term so close, so we'll jump straight into it this week. Below you'll find information on contacting our Service Desk, important information about downloading your Key Stage results, SIMS Housekeeping and end of year procedures, painless procurement from the Scomis Online Store, our upcoming training courses and how to ensure you are prepared for Exams 2023. Let's go!

Changes when phoning the Service Desk

You may have seen the announcement recently that Scomis are becoming MIS agnostic. To assist this and ensure that you can speak with an analyst who can best assist with your enquiry, we are adding options on our telephony service for you to select from.

From Wednesday 19th July, when you telephone the Service Desk on 01392 385300 you will be greeted with the normal introduction and then the following options:

Please choose from the following options:

  • For Arbor support, press 1.
  • For Bromcom support, press 2.
  • For SIMS support, press 3.
  • For all other enquiries, press 6.

In the week leading up to the change, reminders about the change will be published on MyScomis, our self-service portal, and on our website.

Important date! Download and import your Key Stage Results on 11th July 2023


Primary Schools will be able to view, download and subsequently import (test results and scaled scores)

At 7:30am on Tuesday 11 July, the key stage 2 (KS2) test results will be published via the Primary Assessment Gateway (PAG)  

Schools should access the ‘View and download KS2 test results’ from the ‘Available activity’ section alongside the scaled score conversion tables on GOV.UK.

It is recommended that schools nominate one PAG user within their organisation to view and download their test results on the morning of Tuesday 11 July.

Schools will be able to view an overall results summary page, showing their pupils’ scaled scores for all subjects, and a more detailed results page for each subject, showing their pupils’ raw scores, scaled scores and test outcomes.

Key stage 3 schools

Schools with a key stage 3 intake will be able to download results for their incoming year 7 pupils from Wednesday 12 July. These schools can enter their unique pupil numbers (UPNs) in the ‘Search for pupils’ KS2 results’ form in the ‘Available activity’ section of the PAG.

Local authorities and multi-academy trusts

Local authorities and multi-academy trusts will be able to view and download test results in the same formats available to schools. They can choose to download results for all their schools and academies as either a combined file or by selecting the individual school or academy from a pre-populated list.

Need help and/or advice? Please contact the Scomis Service Desk on 01392 385300.


Read the Gov.UK guidance.

Don’t forget to do your End of Year Procedures before the end of this term!

By the time you read this email the end of term and the chance to take some

well-deserved rest will only be a few weeks away! Make sure you have completed your end of year procedures in your school’s Management Information System (MIS) before the end of term.

Check our FAQ for SIMS and Arbor guidance.

Struggling with the processes? Phone our award-winning Service Desk and speak to one of our analysts on 01392 385300.

Don’t leave this important task to the last minute!

Don’t forget your SIMS Housekeeping

This webinar is for Data Managers and School Administrators, and is available to watch now.

Did you know that the SIMS Housekeeping routines will help to improve data accuracy and aid GDPR compliance? This 30-Minute Masterclass runs through the SIMS Housekeeping routines you can do now and on a regular basis. Including:

• Permissions required in SIMS
• Deletion of Unlinked Persons/Contacts
• Bulk updates
• Merging Agents and Agencies
• Archiving Attendance

Scomis 30-Minute Masterclass: Have You Done Your Sims Housekeeping?

Need to buy new equipment?

Make sure you check out our new procurement service Scomis Online Store.


  • We have saved you time! there's no need for you to go out to procurement because our framework has done that for you
  • Get instant quotes and availability on laptops and Chromebooks, desktops, interactive screens, refurbished devices, tablets, monitors, Lego, secure storage, accessories (USB sticks, computer mice etc.) and rack and tower servers
  • Our partner scours the market to bring the best value technology to you
  • A whole section of professionally refurbished kit that supports environmental initiatives through tree planting and forestry management, and carbon reduction

Is it time to replace your old server and move to a new solution?

ESS / SIMS will no longer support SQL 2012 and recommend that schools move away from this product for running their SIMS/FMS/Discover databases. Similarly, support for Windows Server 2012 is ending in October 2023. Contact Scomis for more information.

New Staff joining your organisation in September?

Scomis has a range of training courses available for new staff in September – with more dates for the autumn term being added in the coming weeks. Have a look at our training course timetable.

Training courses for this month - book now!


13th Using Discover – Analytical Graphs in SIMS

14th Advanced Reporting with Excel Analysis session 1 of 2

21st Advanced Reporting with Excel Analysis – session 2 of 2

Hey Sarah!

How do I ensure I'm prepared for Exams 2023?

I'm glad you asked! Check out our FAQ on Examinations 2023 for all the latest information, or read our MyScomis article.

We'll be open extended hours for exam days:

Download days (16th & 23rd August): The Scomis Service Desk will be open from 7am to 5pm.

Results days (17th & 24th August): The Scomis Service Desk will be open from 8am to 5pm.


Customer feedback corner - thank you 😊

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