We hope you've had the summer you needed and are raring to go - as we are here at Scomis.
This email features the most common start-of-the-academic-year queries our Service Desk receive every year. We thought this was the most helpful thing we could do for you in this week of preparation. Please forward this email to your colleagues to help them too.
Before we dive into the coming year though, a quick look at this year's exam days. We've analysed our customers' usage of Scomis Hosted Application Service to understand what happens when exam results are released. If you're as curious as we are to see how everyone else behaves on these crucial days you'll find our analysis here.
Everyone at Scomis wishes you the best possible 2023-24. We’re looking forward to being of service to you and your colleagues.
Scomis' award-winning Service Desk analysts, ready to support you for the coming year
Back row left to right: Sarah, Rachel, Matt, Reece, Owen, Colin, Liam, Amy. Front Row left to right: Emily, Sue, Karen, Poppy, Heidi. Not pictured: Di, Ellie, Sarah H and Vanessa.
SCOMIS CUSTOMERS' TOP QUERIES AT THE START OF A NEW ACADEMIC YEAR
We've grouped the commonest queries to help you navigate your way around. Here are the quick links:
We will be switching off our FAQ site (dark teal buttons below) in the near future, and you will only be able to access our knowledgebase via MyScomis(orange buttons below).
To access MyScomis you need a unique email address, e.g. firstname.lastname@yourschool.co.uk. This is your MyScomis username. And you'll need a password. If you're missing your password or want a password reminder, contact the Service Desk and we will email it to you.
Scomis has a range of training courses available for new staff in September – with more dates for the autumn term being added in the coming weeks. Upcoming courses include:
Scomis provides free customer access to self-directed digital learning courses on our ScoLearn platform covering core aspects of using SIMS so you can learn any time, any place and at your own pace.
You do not need to make a booking for any courses on ScoLearn. Simply sign up for an account! Here's your short guide to setting up an account and getting started.
