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Stakeholder Bulletin
Summer 2026

Better Environments | One year on at Tala


One year to go on the new Tala Building at Tolworth Hospital

A message from our Chief Executive, Vanessa Ford

As we move towards the end of this incredibly hot summer, we have experienced challenges and progress in equal measure across our services and, as ever, I want to pay tribute to our amazing NHS staff across South West London who continue to go above and beyond for our communities. Extreme heat can increase demand on mental services...

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Know Who To Turn To for support

Get involved

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Sign up for our Annual Public Meeting 

Join us on 9 September for our Annual Public Meeting at Springfield University Hospital and hear about our achievements, challenges, and our refreshed Trust Strategy. 

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Share your feedback on our community mental health services

If you used one of our community mental health services during April or May 2026, you may be selected to take part. The survey gives people an opportunity to share their experiences of care and tell us what is working well and where we can improve.

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Planned changes to our Mental Health Crisis Line this autumn

From 1 October 2026, our 0800 Mental Health Crisis Line will transition to NHS 111, making it easier for people of all ages to access urgent mental health support through a single, nationally recognised number.

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Why hot weather matters for our mental health

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As temperatures have risen, it's important to remember that hot weather can affect our mental wellbeing as well as our physical health. In this blog, our Chief Operating Officer, Ashton Ntuli, explains why some people may be more vulnerable during periods of extreme heat, shares practical advice on staying well, and highlights where to get support if you or someone you know is struggling.

Read Ashton's blog

News from around our Trust

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New Maple Ward opens to boost inpatient care in South West London

We are delighted to announce the opening of a new ward at Springfield University Hospital, providing 18 short-stay beds in our acute and urgent care services. This will support more people to access specialist mental health care closer to home.

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New Mental Health Emergency Department announced for South West London 

In future, people experiencing a mental health crisis in Emergency Departments in South West London will receive faster, more appropriate care thanks to a £1.9m investment into Mental Health Emergency Departments.

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Trust colleagues shortlisted for National BAME Health and Care Awards 2026

Two trust clinicians whose work has transformed opportunities for staff and improved support for diverse communities have been shortlisted for the National Black, Asian and Minority Ethnic Health and Care Awards Awards 2026. Congratulations to Dr Peju Raji and Dr Yvette Arthur! 

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£110m redevelopment of Tolworth Hospital continues at pace 

This summer marks a major milestone for Tolworth Hospital with one year of our build completed and one more to go as we look ahead to the opening of the new Tala Building.

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Better Environments | Richmond Royal Wellbeing Centre

Take a look inside the new Richmond Royal Wellbeing Centre 

In May, Richmond Child and Adolescent Mental Health Services moved into the new Richmond Royal Wellbeing Centre, a refurbished facility delivered as part of our Trust’s Better Environments Programme.

Check out the video
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“Be Well is now becoming part of the fabric of the parish.” 

Find out more about how the Be Well Hubs programme, delivered through our South London Listens partnership, is stepping up to tackle loneliness and poor mental health by creating safe spaces.

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South London NHS Mental Health Crisis Text Service launches

A brand new 24/7 mental health crisis messaging service, delivered by Everyturn Mental Health, has launched across south London for WhatsApp users. 

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Celebrating Pride Month with our community 

Back in June, we celebrated Pride Month by supporting local Pride events, promoting LGBTQIA+ inclusion, and highlighting the importance of equality, visibility and allyship across our Trust and communities.

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Welcoming Choices College 

We are delighted to welcome Choices College to the Trust, expanding opportunities for young people with learning difficulties, disabilities and autism to gain skills, confidence and pathways into employment and independence.

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Changes across Barnes Hospital, Maddison Centre and Livingston House

Our estate in Richmond will continue to transition over the coming year - from autumn 2027 the borough's services will be delivered from Barnes Hospital, Livingston House and Richmond Royal Wellbeing Centre. We will also be transitioning away from the Maddison Centre.

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Community comes together to mark progress on Barnes Hospital redevelopment

Nearly 100 people from across Richmond came together at Barnes Hospital last month to celebrate a year of progress on the site’s multimillion pound redevelopment. Thank you to everyone who joined us!

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