Local affordable homes

Have your say in how we manage our homes

We are currently renewing our asset management strategy which guides how we manage and prioritise our homes and assets over the next few years. Over the last few months we have held several consultations and are now going out to all our customers to hear more feedback.

Your views are important to us so we are asking you to complete a survey. 

As a thank you, you can choose to be entered into a prize draw to win shopping vouchers. There are 10 x £25 vouchers and 10 x £75 vouchers available to win.

We will also be holding two focus groups for customers:

21 October 6pm-7.30pm via Microsoft Teams (online)

29 October 10am-11.30am at our Bryer Ash office in Trowbridge

For more details and to sign up for the focus groups click here

The survey will close on 12 October 2025.

Next phase of redevelopment at Warminster

We’re pleased to share that demolition has now begun at Alcock Crest in Warminster, marking the start of our plans to bring new, high-quality affordable homes to the area. This follows our difficult decision last year to redevelop the Alcock Crest and Westleigh flats, after detailed investigations showed the buildings, dating back to the 1950s and 60s, were beyond repair. Find out more about how the decision was made — with insight from the people involved and what it means for the future of the project — in this video.

Since then, all customers living in the blocks have been successfully rehoused, and we’ve been working closely with local residents on the future of these sites. In January, we shared our redevelopment proposals at a community consultation event, and we were pleased to hear valuable feedback from those who attended.

The plans include 14 new affordable homes at Alcock Crest, and 4 at Westleigh. All properties will be energy-efficient with high levels of insulation and solar panels – helping to lower both carbon emissions and energy bills. Demolition work at Alcock Crest is expected to take around eight weeks, before moving to Westleigh in October, with both sites cleared by Christmas.

Once planning permission is approved, we aim to start building the new homes in spring 2026. These new homes are part of our ongoing commitment to provide local and affordable homes that are safe and secure.

Foundations for the future

Now more than ever, we understand just how vital a home is, especially in the face of the growing housing shortage. That’s why Selwood Housing is investing in building 1700 new local affordable homes by 2033.

We have invested over £11 million to be able to deliver 56 of these homes at Platinum Place, Elizabeth Way, Hilperton! This is a developer-led site, and Barretts are the builder. There are 34 affordable rented homes and 22 shared ownership homes. This is a mix of family houses, bungalows and maisonettes. Our first eleven homes are under construction and well on their way to being completed in October and November this year, with four for rent, and seven available for shared ownership. More of our homes will be delivered on this site next year, and each year following until 2028.

Paul Walsh, Selwood Housing's group development director, and Nikki Townshend, development project manager, were on site viewing progress recently. The homes come with many features that will bring down running costs for residents, with plenty of benefit to the wider environment. These include: 

• PV panels - these will help reduce electric bills and reduce the homes' carbon footprint.

• Under floor insulation - increased insulation under the floor to reduce heat loss. This minimises heat escaping into the ground, and gives better thermal comfort, helping to keep bills down.

• Insulation in the roof and walls - materials in the insulation offer excellent thermal resistance, again reducing heat loss in cold and warm seasons.

• Double glazed windows filled with argon - the windows and lintels improve thermal performance, reducing heat loss and giving enhanced sound insulation.

• Rain gardens - used as an initiative to collect the rainwater that runs off hard surfaces. Rain gardens are considered to be low maintenance whilst helping to support local wildlife.

The wider development will deliver 238 new trees planted, new grassland, bird and bat boxes, a play area and an attenuation pond, providing a new habitat for amphibians!

In the next six months, Selwood Housing is delivering over 140 more local, affordable homes in Trowbridge, Bratton, Chippenham, Frome, Malmesbury, Warminster, Melksham, Westbury and Radstock.

For more information on how shared ownership works, you can visit the government website or visit our webpage.

Need to get in touch? 

Whether you want to arrange a repair, pay your rent, ask a question, or need assistance with anything else, we’re here to help — and there are several convenient ways to reach us.

For the quickest service, consider these options:

• Request a repair directly on our website

• Pay your rent securely via PayPoint or through your MySelwoodHousing account

• Send us a message via Facebook Messenger—quick, simple, and great for general enquiries

• Email our team at info@selwoodhousing.com 

If you do need to call us, please be aware that from October onwards, call wait times may be a little longer than usual.

Our team is working hard to adapt to updates in our customer database, alongside managing a seasonal increase in repair requests. Mondays, first thing in the morning, and lunchtimes are the busiest times for our team, so if you are able, it is best to avoid calling then. We truly appreciate your understanding and patience during this time.

Follow us on social media to keep up to date with what's happening