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Service update

Welcome to SNG (Sovereign Network Group)

On 1 October 2023 we merged with Network Homes to become SNG (Sovereign Network Group). You can still contact us in the same way you did before to access services, make a payment or request a repair.

We have a range of maintenance guides, videos and other tips to help you with the upkeep of your home and some minor repairs issues.

Condensation is common in winter - find out how to reduce it. Please let us know if you have more of a problem with damp and mould.

We have updated our cost of living page with national, local and SNG support you can access. Worried about your rent? Please talk to us.

We have grants available for community groups and projects in your area to apply for. Please visit our grants page for details.

Sadly, we have seen an increase in our teams reporting abusive behaviour from some customers.

While we understand the pressures on people at the moment, we won’t tolerate abuse and will take action where needed.

Get in touch with our friendly Customer Engagement team, who can tell you more about the benefits of getting involved.

Read how we performed for our customers between July and September 2023 in our latest quarterly report.

We insure your building but don't insure your personal contents. We suggest all customers consider contents insurance.

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