Medical Solutions has partnered with PG Mutual to launch GP24, a 24/7 virtual GP service for the income protection provider's members and their dependents.
GP24 is automatically available for all PG Mutual members at no additional charge and will provide them and their dependents with unlimited and 24/7 access to a GP by phone for diagnosis, reassurance and advice as well as private prescriptions and referral letters via a personalised app. Online video consultations with a GP will also be available between 8am and 10pm, seven days a week (excluding Christmas day).
In addition, members and their dependents will have access to Medi-SMART, Medical Solutions' clinical pharmacist support line.
As well as providing phone or video consultations, Medical Solutions' GPs can issue private prescriptions for medication which can either be delivered directly to the member's home or collected from their chosen pharmacy. GPs can also issue open referral letters if they believe further treatment or investigation is required by specialists.
Medi-SMART, a dedicated medication support helpline, will provide access to experienced clinical pharmacists who are experts in medication management and able to help with a wide range of queries.
Paul Nattrass, Commercial Director at Medical Solutions, said: "We believe our 24/7 GP service and Medi-SMART enhance insurance policies and provide a tangible benefit for policyholders, so we are very pleased to be working with PG Mutual to make both services available for its members and their dependents. Accessing healthcare can be challenging for those working from home or limiting their movement due to the situation with Covid-19. GP24 and Medi-SMART help provide the support and reassurance many people need during these testing times and beyond."
Mike Perry, PG Mutual's CEO, added: "At PG Mutual we provide income protection with the addition of profit-share and are always looking for ways to enhance our member benefits, especially offering a high-quality service that puts our members first. In these worrying times, we wanted to ensure that members and their dependents could access a specialist 24/7 private GP service whenever they needed to, wherever they are.
"I am therefore delighted that we could partner with Medical Solutions who have been providing excellent remote GP services for over 20 years. We are looking forward to working with their team and I am very excited about the future of this shared initiative."
For further information on PG Mutual Income Protection Plus or about this new member offering, visit www.pgmutual.co.uk, telephone 01727 840095 or
email info@pgmutual.co.uk.For further editorial information, please contact:
Dan McMillan
Carr Consulting & Communications
Email: Dan@carrcandc.co.uk
Tel: 07531 243852
Laura Tranter
Head of Marketing, Medical Solutions
Email: laura@medicalsolutions-uk.com
Tel: 0333 370 25 75
About Medical Solutions
Operating since 1998, Medical Solutions is the most experienced private provider of remote GP services in the UK and Republic of Ireland; delivering high quality, unlimited and truly 24/7 GP consultations by experienced NHS practising GPs. Consultations are delivered by phone, video or personalised app and are accessible worldwide. Medical Solutions provides exceptional value services to over 3.8 million people exclusively through B2B relationships to meet the rapidly growing demand for guaranteed GP appointments.
About PG Mutual
PG Mutual is a registered Friendly Society founded in 1928, specialising in offering Income Protection cover to professional people.
Their Income Protection Plus plan provides a replacement income to a member when they suffer an injury or illness that prevents them from working. It is also designed to build up a fund on their behalf which pays out on termination.
PG Mutual is a not-for-profit organisation and any surpluses made are apportioned back to members.
For further information, contact PG Mutual's Press Office:
Contact: Taryn Ferguson
Telephone Number: 01727 840095
Email Address: enquiries@pgmutual.co.uk